ACCEPTABLE USE POLICY

VoxVM provides hosting services to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All registered clients of VoxVM (voxvm.com) agree to and are subject to our Terms of Service, Privacy Policy and the following Acceptable Use Policy

Last Updated March 18th, 2020

VoxVM provides hosting services to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All registered clients of VoxVM (voxvm.com) agree to and are subject to our Terms of Service, Privacy Policy and the following Acceptable Use Policy:

All services provided by VoxVM may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. Services provided by VoxVM that reside outside of the United States must still abide these terms and must not be in violation of any relevant laws of hosting city, state and country. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless VoxVM and its employees from any claims resulting from the use of the service which damages the subscriber or any other party.

The provisions of this AUP are intended as guidelines and are not meant to be exhaustive. Generally, conduct that violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this AUP, are prohibited. We reserve the right at all times to prohibit activities that damage our or our affiliates’ commercial reputation and goodwill. We will be the sole and final arbiter as to what constitutes a violation of our policies.

 

Spam

All users must comply with all relevant legislation and regulations on bulk and commercial e-mail, including but not limited to the CAN-SPAM Act of 2003.

Users may not send mass unsolicited e-mail, which is email that is sent to recipients who have not “opted-in” to mailings from the user. Users who send mass mailings must maintain complete and accurate records of all consents and opt-ins and provide such records to VoxVM upon its request. If a user cannot provide positive and verifiable proof of such consents and opt-ins, we will consider the mass mailing to be unsolicited. Users are prohibited from operating mailing lists, listservs, or mailing services that do not target an audience that has voluntarily signed up for e-mail information using an “opt-in” process or that has made their e-mail addresses available to a user for distribution of information. Users who operate mailing lists must maintain complete and accurate records of all consents and “opt-in” elections and provide such records to VoxVM upon its request. If a user cannot provide positive and verifiable proof of such consents and “opt-in” elections, we will consider the list mailing to be unsolicited. Any user-maintained mailing list must also allow any party on the list to remove itself automatically and permanently. Other prohibited activities include, without limitation, the following:

  • Use of our network for the receipt of replies to unsolicited mass e-mail.
  • Forgery of e-mail headers (spoofing).
  • Spamming via third-party proxy, aggregation of proxy lists, or installation of proxy mailing software.
  • Configuration of a mail server to accept and process third-party messages for sending without user identification and authentication.
  • Hosting web pages advertised within “spam e-mail” sent from another network (spamvertising).
  • Hosting web pages or providing services that support spam.
  • Any other unsolicited bulk messages, postings, or transmissions through media such as weblog posts, IRC/chat room messages, guestbook entries, HTTP referrer log entries, usenet posts, pop-up messages, instant messages, or SMS messages.
  • Instructing others in any activity prohibited by this AUP.

If, as a result of your actions, our domains and/or IP address ranges are placed on black hole lists or other mail filtering software systems, your server may be suspended and possibly terminated upon further investigation.

 

Prohibited Uses

The following uses are prohibited on our network. Engaging in these activities on our services will result in an account and/or service suspension without notice.

  • Copyrighted content hosting and/or linking to pirated content
  • Stressers/booter websites
  • Mail/SMS bombers
  • Mass Emails
  • Resource intensive activities (CPU, I/O, Network etc)
  • IP spoofing
  • Network/port Scanning
  • Distribution of credentials and/or personal information
  • Denial of Service (D)DoS attacks
  • Open DNS resolvers
  • Virtual currency (*coin) mining
  • HitLeap or any artificial traffic creation
  • Vulnerability scanning
  • Bruteforcing
  • Cracking
  • Botnets
  • Illegal pornography
  • Destructive activities including but not limited to phishing, malware and/or distributing malicious content
  • Illegal activities including but not limited to ponzi schemes, pyramid schemes, phishing, scam websites and pirating software
  • Multics, CCcam, or any other card sharing software
  • Any form of file hosting, file storage, cyberlocker, leeching or similar activity is prohibited
  • Content delivery networks (CDN)

Some network ports are blocked on our network, this is to ensure our services are not used maliciously and to protect machines from possible known vulnerabilities. Any port(s) may be added or removed to/from the list of blocks without prior notice to users.

 

DDos Attacks

Users who are targeted with frequent and/or disruptive attacks may have action taken against their service and/or account. If your service(s) are found to be impacting the experience of other users persistently, you will be notified via ticket and requested to prevent further damages from occurring or relocate to another provider.

 

Fair Usage

Unlimited & unmetered claims have software and hardware limitations, and are subject to a discretional fair use policy by our team. If you are using more of any resource than is considered realistic or reasonable for the relevant platform then you will be notified via ticket to reduce your usage. If a users usage of any resource imposes risk to the integrity of a platform, they may have their service(s) suspended to prevent any disruptions.